We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Must be available to work all 3 shifts.

Compensation:

$17 hourly

Responsibilities:

Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Handle guest check-ins, check-outs, and payment processing with accuracy. Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process Take reservations over the telephone, through emails and in person, including groups

Qualifications:

Strong customer service skills with a guest-focused approach. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Availability to work flexible schedules, including weekends and holidays. Experience in hospitality or customer service is preferred but not required. Physical ability to stand, walk, and lift up to 25 pounds as needed. About Company Extended Stay America Suites Fenton - St. Louis