United States5 days ago Opening\n434\n0\n2k\n0\nIndustry
Hotels & Resorts\nRole
Other Role\nLevel
Staff Line level\nDepartment
Front of House\nFull Time\nPosted at: 19 Aug 2026\n

Last Date:

15 Sep 2026\nSalary Details\nCompetetive Salary Offered\nJob Description\n

JOB OVERVIEW

\nProvide timely and professional check-in/check-out services in accordance with established scripting and standards. The hourly pay rate for this role is $19.53. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.\n.\n

DUTIES AND RESPONSIBILITIES

\nAssist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc.\nMonitor performance and recommend corrective or disciplinary action. Alert management of potentially serious issues.\nUp-sell rooms where possible to maximize hotel revenue.\nAccurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier or other reports, preparing deposit, and counting/securing assigned bank.\nRoutinely check in/check-out guests, answer phones, take reservations and assist staff with job functions. May be responsible for issuing safe-deposit boxes to guest and ensuring the security of keys.\nPromote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase guest satisfaction.\nComplete opening and closing shift duties and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.\nRespond appropriately to guest complaints. Make appropriate service recovery gestures in accordance with established guidelines.\nPromote teamwork and quality service through daily communication and coordination with other departments.\nPerform other duties as assigned which may include guest room tours, concierge services, special guest requests, etc.)\n

Qualifications and Requirements:

\nHigh School diploma or equivalent, plus one-year front office/guest relations experience including some supervisory training/experience. Some college preferred. Must speak fluent English. Other languages preferred.\nThis job requires ability to perform the following:\nFrequently standing up behind the desk and front office areas\nCarrying or lifting items weighing up to 50 pounds\nHandling objects, products and computer equipment\nUse a keyboard to operate various property management and reservations systems, etc.\n

Other:

\nCommunication skills are utilized a significant amount of time when interacting with guests and employees.\nReading and writing abilities are utilized often.\nBasic math skills are used frequently.\nProblem solving, reasoning, motivating and training abilities are often used.\nMay be required to work nights, weekends, and/or holidays.\n

Work Area:

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