We are seeking a Front Desk Clerk to become a part of our team! You will accommodate patrons and help complete functions for running a hotel.
Qualifications:
Previous experience in hotel customer service or front desk service preferred Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills Being able to work weekends or night shift preferred
Responsibilities:
Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Folding laundry Warming up breakfast items as needed