Responsible for the duties, functions, and tasks of the front desk area to assure guest satisfaction. Adhere to established department and property policies and procedures regarding guest service standards. Greet, register, and assign rooms to guests. Date-stamp, sort, and rack incoming mail and messages. Answer inquiries pertaining to hotel services, shopping, dining, and travel directions. Keep record of room availability and guest's accounts, manually or by computer. Compute bill, collect payment, and make change for guests. May post charges to guest's bill. Must be willing to cross-train in other departments of Hotel Operations as instructed by management. This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty. Make and confirm room reservations for guests. Assist in the group sales efforts as specified by PBX Supervisor or Front Desk Supervisor. Complete all necessary reports as assigned by your supervisor. Maintain lobby area and coffee bar. Must be willing to work alone, supervised, non-supervised when needed Hotel Front Desk Agent Hourly pay+ Monthly Commission Hotel Computer System Knowledge (LMS / AS400 preferred) 4

Diamond Experience Preferred Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person