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HS
Home2 Suites
PT Front Desk Rotating Weekends
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Based on Missouri data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,506 / year median in Missouri
Job Description
Home2 Suites by Hilton is seeking friendly, reliable, and guest-focused Part-Time Weekend Guest Service Agents to join our team. Our Front Desk Agents are the face of the hotel and play an important role in creating a welcoming and memorable experience for every guest. Great 2nd job! Saturday & Sunday Rotating Weekends - 2 weekends per month 7:00 AM-3:00 PM and/or 3:00 PM-11:00 PM Work every other weekend — not every weekend. Earn extra income and enjoy Hilton Team Member travel benefits worldwide for yourself and friends & family. Additional shifts may occasionally be available to cover vacations, call-outs, and business needs. Responsibilities Welcome guests in a friendly and professional manner Perform guest check-in and check-out procedures Make, modify, and cancel reservations Answer incoming telephone calls and assist with guest questions Process payments and maintain accurate guest accounts Provide information regarding hotel amenities, services, and the surrounding area Respond promptly and professionally to guest requests and concerns Communicate effectively with housekeeping, maintenance, and management Maintain a clean, organized, and professional front desk and lobby area Complete assigned front desk shift duties and checklists Follow Hilton and hotel policies, procedures, safety standards, and guest service standards Assist with other duties as needed to provide an exceptional guest experience Qualifications Friendly, outgoing, and guest-service focused Dependable and punctual Strong communication and customer service skills Comfortable using computers and learning hotel systems Able to multitask and problem-solve in a fast-paced environment Professional appearance and attitude Previous hotel or customer service experience preferred, but we are willing to train the right candidate Must be available to work two rotating weekends per month (Saturday & Sunday).