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Majestic Oaks RV Resort LLC

Guest Services Associate

Pay: $27,040/yr

Posted: 7 weeks ago

Location: Biloxi, MS (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/14/2026

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Based on Mississippi data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$26,766 / year median in Mississippi

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Job Description

Create Memorable First Impressions in a Luxury Resort Setting At Majestic Oaks RV Resort, we pride ourselves on offering more than just a stay — we create experiences our guests want to return to again and again. As a Front Office Assistant, you'll be at the heart of that experience, welcoming guests with warmth, handling their needs with care, and supporting the Resort Manager in keeping daily operations running smoothly. This role blends hospitality, organization, and guest service excellence, making every day a little different and always rewarding. What You'll Do Be the Voice & Face of the

Resort :

Answer phones and emails with professionalism, guide inquiries, and ensure guests feel heard and valued. Deliver a

Warm Welcome :

Greet every guest with a smile, handle check-ins and check-outs efficiently, and share insider knowledge of the resort. Manage Reservations with

Precision :

Process bookings, update availability in our system, and send confirmations so guests arrive worry-free.

Solve Problems, Create Smiles :

Address concerns with patience and professionalism, coordinating with the team to turn challenges into positive experiences.

Keep Us Organized :

Process payments, issue receipts, maintain accurate records, and handle light clerical work to support smooth operations. Support the Guest Experience Beyond the

Desk :

Monitor after-hours arrivals, keep the front desk stocked and inviting, and highlight on-site amenities and events that make our resort special. What Makes You a Great Fit Friendly, approachable, and an excellent communicator. Organized multitasker who thrives in a fast-paced environment. Comfortable with Microsoft Office and reservation/property management software. Flexible to work weekends and holidays when the resort is busiest. Work Environment This role offers the best of both worlds: time in the office assisting guests and handling admin tasks, plus time out on the property helping the resort shine. Why Join Majestic Oaks? You'll be part of a team that values hospitality at the highest level. Every day, you'll play a direct role in shaping the guest experience — helping create memories that last well beyond checkout. Majestic Oaks RV Resort is an equal opportunity employer and welcomes individuals passionate about providing exceptional experiences in the hospitality industry..

Pay:

$11.00 - $15.00 per hour

Work Location:

In person