Front Desk Associate (7am-3pm and 3pm-11pm) Residence Inn by Marriott Jackson The District at Eastover Jackson, MS Job Details Part-time $14 an hour 14 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Life insurance Referral program Qualifications Foreign language proficiency Multilingual Phone communication Night audit Property management systems (PMS) Patience Telephone systems Receptionist experience within hospitality industry Full Job Description

• Overview
• We are seeking a dedicated Front Desk Associate to join our team. The ideal candidate will have a passion for hospitality and excellent guest service skills. If you thrive in a fast-paced environment and enjoy interacting with guests, this role is perfect for you.
• Duties
• Greet guests upon arrival and provide exceptional customer service throughout their stay
• Check guests in and out efficiently
• Handle guest inquiries, requests, and complaints promptly and professionally
• Assist with arrival planning, reservations and room assignments
• Process payments and maintain accurate records
• Coordinate with other hotel departments to ensure guest satisfaction
• Perform night audit duties as needed
• Requirements
• Previous experience in a front desk or hospitality role is preferred
• Knowledge of hotel management systems and phone systems
• Strong communication and interpersonal skills
• Ability to work well under pressure in a fast-paced environment
• Bilingual or multilingual abilities are a plus
• Must have availability to work all shifts

Pay:

$14.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person