Overview We are seeking a friendly and professional Front Desk Agent to serve as the first point of contact for our guests and visitors. This role involves providing exceptional customer service, managing communication, and ensuring smooth daily operations at the front desk. The ideal candidate will be highly organized, computer literate, and possess excellent communication skills to create a welcoming environment for all guests. This paid position offers an opportunity to develop valuable hospitality and administrative skills in a dynamic setting. Duties Greet and assist guests or visitors in a courteous and professional manner Handle phone communications efficiently, answering inquiries and directing calls appropriately Manage check-in and check-out procedures for guests or clients Maintain accurate records using computer systems and software Respond promptly to guest requests or concerns, ensuring a positive experience Keep the front desk area tidy and organized to promote a welcoming atmosphere Coordinate with other departments to facilitate smooth operations Perform administrative tasks such as data entry, scheduling, and filing as needed Experience Prior experience in customer service, hospitality, or front desk operations is preferred but not required Strong computer literacy with proficiency in common software applications (e.g., MS Office Suite) Excellent verbal communication skills, especially over the phone Ability to multitask efficiently in a fast-paced environment Professional appearance and demeanor with a friendly attitude towards guests and team members This position is ideal for individuals who are attentive to detail, enjoy helping others, and are eager to contribute to a positive guest experience.

Pay:

$10.00 - $11.00 per hour Expected hours: 24.0 - 40.0 per week People with a criminal record are encouraged to apply

Work Location:

In person