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Comfort Suites

Part-Time Bilingual Guest Experience Agent (Hotel Front Desk)

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$26,766 / year median in Mississippi

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Job Description

Comfort Suites Olive Branch - Memphis South Olive Branch, Mississippi We are looking for a friendly, dependable, and guest-focused Part-Time Front Desk Agent to join our award-winning hotel team. The ideal candidate enjoys helping people, communicates professionally, and can create a welcoming experience for every guest. Bilingual English/Spanish skills are preferred , and previous experience with Choice Hotels or the Choice
ADVANTAGE
system is a strong plus. Responsibilities Welcome guests and complete check-ins and checkouts Answer telephone calls and assist with reservations Respond professionally to guest questions, requests, and concerns Process payments and maintain accurate guest accounts Communicate with housekeeping, maintenance, and management Keep the front desk and lobby clean and organized Follow hotel policies, safety procedures, and brand standards Complete assigned reports and front desk duties accurately Provide friendly and attentive service throughout every shift Qualifications Bilingual in English and Spanish preferred Previous hotel or customer-service experience preferred ChoiceADVANTAGE or Choice Hotels experience is highly preferred Strong communication and problem-solving skills Dependable, punctual, professional, and detail-oriented Comfortable using computers, email, and reservation systems Able to work independently and as part of a team Must be available to work a flexible schedule, including weekends and holidays as needed Benefits Paid time off for eligible employees Choice Hotels employee travel discounts Supportive and team-oriented work environment Professional training and opportunities to grow in hospitality Employee recognition and appreciation activities Schedule Part-time Flexible availability required Weekend and holiday availability may be required If you are friendly, reliable, and passionate about providing excellent customer service, we would love to hear from you. Apply today and join the team at Comfort Suites Olive Branch - Memphis South! Comfort Suites Olive Branch - Memphis South is an equal-opportunity employer.
Pay:
$13.50 - $16.00 per hour Expected hours: 16.0 - 32.0 per week
Benefits:
Employee discount Flexible schedule Free parking Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements