Job Summary:

We are seeking a dedicated Front Desk Agent to join our team in providing exceptional customer service and creating a positive guest experience. The ideal candidate will have a background in hospitality and possess excellent communication skills.

Responsibilities:

• Greet guests upon arrival and ensure a smooth check-in/check-out process
• Handle guest inquiries, requests, and complaints promptly and professionally
• Assist with reservations, room assignments, and billing processes
• Provide information about hotel services, amenities, and local attractions
• Maintain a clean and organized front desk area
• Collaborate with other hotel staff to ensure guest satisfaction

Requirements:

• Previous experience in a hotel or hospitality setting preferred
• Strong customer service skills with a friendly and professional demeanor
• Excellent phone etiquette and communication skills
• Ability to multitask in a fast-paced environment
• Knowledge of hotel management systems is a plus
• Fluency in multiple languages is advantageous for guest relations
• Familiarity with night audit procedures is beneficial Join our team as a Front Desk Agent to contribute to our guests' memorable experiences and be part of a dynamic hospitality environment.

Job Type:

Part-time Pay:

From $15.50 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Paid time off Vision insurance

Experience:

Hotel experience: 1 year (Preferred) Ability to

Commute:

Big Timber, MT 59011 (Required) Ability to

Relocate:

Big Timber, MT 59011: Relocate before starting work (Required)

Work Location:

In person