Front Desk Agent SpringHill Suites - 1.0 Billings, MT Job Details Full-time $15 - $16 an hour 20 hours ago Qualifications Computer operation Microsoft Outlook Computer literacy Administrative experience Organizational skills Multi-line phone systems Full Job Description Job Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with enthusiasm and professionalism. Responsibilities Greet visitors, clients, and staff with a warm, professional demeanor, ensuring a positive first impression Answer multi-line phone systems promptly and courteously, directing calls efficiently to the appropriate departments or personnel Manage appointment scheduling and calendar coordination using productivity software and calendar management tools Perform data entry tasks accurately within spreadsheets and client databases using computer literacy skills Handle clerical duties such as filing, proofreading documents, and maintaining organized records Support office management tasks including inventory tracking, supply ordering, and basic bookkeeping using QuickBooks or similar software Assist with customer support inquiries via phone or email, providing clear information and resolving issues effectively Skills Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Exceptional phone etiquette and communication skills, including experience with multi-line phone systems and client communication Bilingual abilities are highly desirable to serve diverse client needs effectively Previous office experience or administrative experience is preferred to ensure smooth daily operations Technical proficiency in office management tools such as calendar management software and productivity applications Attention to detail in proofreading documents and maintaining accurate records Ability to manage time effectively, prioritize tasks, and support team members as a personal assistant when needed This role is ideal for candidates who thrive in energetic environments, possess strong organizational talents, and enjoy delivering outstanding customer service. Join us to be part of a vibrant team dedicated to creating seamless experiences for everyone who walks through our doors!

Pay:

$15.00 - $16.00 per hour

Work Location:

In person