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QI
Quality Inn
Front Desk Clerk
Career Insights for Hotel Desk Clerk
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Scorecard
Based on North Carolina data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,595 / year median in North Carolina
Job Description
Qualifications High school graduate, GED recipient, or equivalent Well-versed in taking telephone calls and handling stressful situations Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has previous experience or working knowledge of Microsoft Office and reservation management systems Responsibilities You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest You will bring excellent communication skills and a passion for putting our guests first Benefits $10 - $13 hourly