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The Oceanana Motel

Motel Guest Services Agent - Front Desk Attendant

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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Based on North Carolina data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,595 / year median in North Carolina

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Job Description

About The Oceanana Motel Founded in 1959, the Oceanana Motel is a family-owned business that takes pride in providing a welcoming, comfortable environment for our guests. We believe that our success is built on our team, and we are looking for a friendly, professional Guest Services Agent to join our family atmosphere. The Role As a Guest Services Agent, you are the face of the Oceanana Motel. You are the first person our guests meet, and you play a critical role in setting the tone for their stay. From managing check-ins and reservations to providing local recommendations and addressing guest inquiries, your warmth and efficiency will ensure every visitor feels right at home. You will be instrumental in maintaining the high level of hospitality that our guests have come to expect.
What We're Looking For Welcoming Personality:
You are naturally friendly, approachable, and enjoy interacting with guests to make their stay special.
Communication Skills:
You can clearly provide information and resolve guest concerns with patience and care.
Reliability:
You are dependable and understand the importance of being on time and ready for your shift.
Tech Comfort:
You are comfortable using a computer and learning our reservation/POS systems. We use CloudBeds.
Team Player:
You thrive in a supportive, family-like environment and enjoy working closely with others to ensure smooth daily operations.
Experience:
Prior experience is nice, but not required. We hire based on personality and attitude. If you have a positive attitude and enjoy being part of a team, we can teach you how to do the job. Why Join Us?
Family Atmosphere:
Work in a stable, family-owned business with deep roots in the community.
Supportive Team:
Be part of a friendly, collaborative team where your contributions are valued and respected.
Opportunity:
Grow with us and contribute to a tradition of hospitality that has spanned generations.
Pay:
$15.00 - $17.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Paid time off Vision insurance People with a criminal record are encouraged to apply Ability to
Commute:
Atlantic Beach, NC 28512 (Required)
Work Location:
In person