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StudioRes by Marriott Raleigh
Front Desk Clerk - AM-PM and Overnight positions StudioRes Marriott Raleigh North $15-17 per hour
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Based on North Carolina data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,595 / year median in North Carolina
Job Description
Description New Marriott hotel Opening Soon! Front Desk & Guest Care $15-17 per hour Overnight shift is higher wages Friday and Saturday or Saturday and Sunday availability hours required. Opening August 23rd.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience, they can have by: Ensure an excellent first impression for all guests and potential guests. Offer assistance to guests and provide concierge service regarding hotel and the community. Ensure guests' check-in and departure experience is warm and welcoming. Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations. Assist in processing laundry. Responsible to utilize and follow all Safety and Security procedures. Responsible for secure cash handling and processing procedures. Manage confidential information for the company and guests. Responsible for proper administration for key control. Routinely conduct property/security walks.KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of Microsoft Office products. Knowledge of hospitality guest management systems. Excellent verbal and written communications skills. Good organizational skills, detail oriented. Comfortable working in an environment that requires multitasking. Focused on providing exceptional customer service. Able to problem solve and resolve issues effectively and efficiently. Here are some reasons our associates like working for us: Our Benefits (applies to Full-Time Associates Only) Competitive Pay Great Benefits including various levels of medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contributionFREE MONEY!
Group Life Insurance equal to your annual salary Voluntary Short- and Long-Term Disability Programs Verizon Wireless Discount
- save up to 18% off your billing a month with our partnership with Verizon Common Oaks Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs
- take classes related to hospitality and save up to 9% off the tuition price Friday and Saturday or Saturday and Sunday availability hours required.