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Fairfield Inn & Suites

Front Desk Associate

Entry-Level JobVerifiedNo experience needed

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Based on North Carolina data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,595 / year median in North Carolina

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Job Description

Front Desk Associate - Fairfield by
Marriott Cherokee Location:
Cherokee, NC Position Type:
Full-Time /
Part-Time Schedule:
Flexible shifts, including weekends and holidays About Us At Fairfield by Marriott Cherokee , we pride ourselves on delivering warm hospitality and exceptional service to every guest. We're looking for a friendly, professional, and dependable Front Desk Associate to join our team and help create an inviting experience for travelers visiting the beautiful Smoky Mountains region. Responsibilities Welcome and check guests in/out efficiently and courteously Handle reservations, room assignments, and guest inquiries Process payments and maintain accurate records Respond to guest requests and resolve issues promptly Communicate with housekeeping and maintenance to ensure room readiness Maintain a clean, organized, and professional front desk area Uphold Marriott brand standards and deliver outstanding guest service Qualifications Hospitality experience preferred Excellent communication and customer service skills Strong attention to detail and multitasking abilities Basic computer skills; experience with hotel systems (e.g., Opera, FOSSE) a plus Reliable, positive, and team-oriented attitude Ability to work a flexible schedule, including weekends and holidays Benefits Competitive hourly pay Marriott employee discounts worldwide Supportive, team-oriented work environment How to Apply Apply in person at Fairfield by Marriott Cherokee , or submit your résumé to justinconnor@hgmhotels.com .
Job Types:
Full-time, Part-time Pay:
$14.00 per hour
Work Location:
In person