Front Desk Associate - Fairfield by

Marriott Cherokee Location:

Cherokee, NC Position Type:

Full-Time (Swing shift availability AM & PM)

Schedule:

Flexible shifts, including weekends and holidays About Us At Fairfield by Marriott Cherokee , we pride ourselves on delivering warm hospitality and exceptional service to every guest. We're looking for a friendly, professional, and dependable Front Desk Associate to join our team and help create an inviting experience for travelers visiting the beautiful Smoky Mountains region. We are searching for someone flexible and available to work Morning shifts and Night shifts depending upon need for the week. Responsibilities Welcome and check guests in/out efficiently and courteously Handle reservations, room assignments, and guest inquiries Process payments and maintain accurate records Respond to guest requests and resolve issues promptly Communicate with housekeeping and maintenance to ensure room readiness Maintain a clean, organized, and professional front desk area Uphold Marriott brand standards and deliver outstanding guest service Qualifications Hospitality experience preferred Excellent communication and customer service skills Strong attention to detail and multitasking abilities Basic computer skills; experience with hotel systems (e.g., Opera, FOSSE) a plus Reliable, positive, and team-oriented attitude Ability to work a flexible schedule, including weekends and holidays Benefits Competitive hourly pay Marriott employee discounts worldwide Supportive, team-oriented work environment How to Apply Apply in person at Fairfield by Marriott Cherokee , or submit your résumé to justinconnor@hgmhotels.com .

Job Types:

Full-time, Part-time Pay:

$14.00 per hour

Work Location:

In person