Front Desk Guest Service Representative — Country Inn & Suites by Radisson, Dunn We're hiring a Front Desk Guest Service Representative to check guests in and out, answer phones, and be the main point of contact for guests during their stay. What you'll do: Check guests in and out, process payments (cash and credit card) Answer phone calls and in-person questions about the hotel and local area Respond to guest questions, complaints, and reviews promptly and professionally Set up the breakfast area On some shifts, perform the night audit (balancing daily transactions and reports) What we need from you: Comfortable and confident interacting with guests face-to-face Strong communication skills, including reading, writing, and phone etiquette Basic computer skills (we'll train you on our system — Choice Advantage experience is a plus but not required) Good mathematical skills for handling cash, credit transactions, and balancing reports Available to work a flexible schedule, including nights, weekends, and holidays Prior front desk, hospitality, or customer service experience preferred