Hotel Night Auditor (2 nights) and Front Office Agent (evenings)

Front Desk

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests, ensuring accuracy of information
• Provide information about hotel facilities, services, and local attractions
• Handle guest inquiries, requests, and complaints promptly and courteously
• Assist with reservations and room assignments
• Process payments and maintain accurate records
• Maintain a clean and organized front desk area
• Collaborate with other hotel departments to ensure guest satisfaction
• Perform night audit duties as required Night Auditor

POSTION IS FOR FRIDAY NIGHT AND SATURDAY NIGHT AUDIT

12am-8am A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage Ensure credit card system reconciles to daily transaction lists Checking in late arrival guests as well as checking out early departure guests. ```Requirements```

• Hilton Experience required
• Previous experience in a similar role preferred
• Strong customer service skills with a friendly and professional demeanor
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Proficient in using phone systems and computer software
• Knowledge of hospitality industry practices and procedures
• Ability to work flexible hours, including nights, weekends, and holidays
• Fluency in multiple languages is a plus At our hotel, we value our employees and offer competitive benefits including:
• Competitive pay based on experience
• Opportunities for career growth within the hospitality industry
• Training and development programs to enhance skills
• Employee discounts on hotel stays and services If you are a motivated individual with a passion for providing exceptional guest service, we would love to hear from you.

Please submit your resume along with a cover letter highlighting your relevant experience.

Job Type:

Full-time Pay:

$14.50

• $15.

50 per hour

Benefits:

Employee discount

Work Location:

In person