Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details
Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Hilton Grand Vacations Company

Front Desk Clerk

Career Insights for Hotel Desk Clerk

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on North Carolina data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,595 / year median in North Carolina

Explore Career

Job Description

We are seeking team members passionate about building lasting vacation memories for guests visiting our resort properties! This is an outstanding opportunity if you enjoy helping guests make memories of a lifetime by enjoying vacations. We have a fun, encouraging culture with top-notch training and benefits.
Extraordinary People, Exceptional Benefits:
  • Day 1
Health Benefits Eligibility:
Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
  • And more!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
  • Eligibility:
    All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.
  • Quarterly bonuses are not guaranteed What will I be doing?
As a Front Desk Clerk, you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests Inputs information into the computerized reservation system to update and maintain records Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required Generates invoices and collects monies due through the rental program and merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel Prepares and consistently restocks the front desk with supplies, including preparing arrival packets Type correspondence and reports for management as needed HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.