Front Desk Associate

We are looking for two Front Desk Agents to join our team, one full time the other part time. The successful candidate will be responsible for greeting guests, providing information about the hotel and its services, and assisting with check-in and check-out procedures. The ideal candidate will have excellent customer service skills, an ability to multitask, and a friendly and professional demeanor. This is an excellent opportunity for someone who is looking to join a fast-paced and dynamic team.

Responsibilities:

Greet and welcome guests upon arrival. Answer phone calls and respond to customer inquiries. Maintain a neat and organized front desk area. Provide information about the hotel services, amenities, and local attractions. Process payments and check-ins/check-outs in a timely manner. Ensure all customer requests are met in a timely manner. Handle guest complaints and provide appropriate solutions. Maintain accurate records of guests' accounts.

Job Types:

Part-time, Full-time Pay:

$14.00 - $15.00 per hour

Benefits:

Employee discount Free parking

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person