3rd shift overnight Front desk

3rd shift overnight Front desk Hawthorne Inn and Conference Center

• 4.0 Winston-Salem, NC Job Details Part-time | Full-time $11
• $13 an hour 1 day ago Benefits Free parking Employee discount Qualifications Resort Guest relations Greeting customers Venue customer assistance Venue guest services Full Job Description Job Overview We are seeking a dedicated Overnight Front Desk Person to join our team.

The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. Duties

• Greet guests upon arrival and check them in/out
• Assist guests with inquiries and provide information about hotel services and local attractions
• Handle reservations and cancellations efficiently
• Manage phone systems and direct calls to the appropriate department
• Process payments and maintain guest accounts
• Ensure the lobby area is clean and presentable
• Address guest concerns and escalate issues as needed Requirements
• Excellent customer service skills with a friendly and professional demeanor
• Ability to speak multiple languages is a plus
• Strong communication skills both written and verbal

Job Types:

Full-time, Part-time Pay:

$11.00

• $13.

00 per hour

Benefits:

Employee discount Free parking Shift availability: Overnight Shift (Required) Ability to

Commute:

Winston-Salem, NC 27101 (Required) Ability to

Relocate:

Winston-Salem, NC 27101: Relocate before starting work (Required)

Work Location:

In person