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Khan Hospitality Group

Front Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,595 / year median in North Carolina

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Job Description

Front Desk Clerk Khan Hospitality Group Winston-Salem, NC Job Details Full-time $13 - $15 an hour 20 hours ago Qualifications Computer literacy Full Job Description Job Summary We are seeking a dynamic and organized Front Desk Clerk to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and attention to detail will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations with professionalism and enthusiasm. Duties Greet visitors, clients, and staff with a friendly and professional demeanor, ensuring positive first impressions Manage multi-line phone systems to answer inquiries, direct calls efficiently, and provide accurate information Handle data entry tasks using productivity software such as Microsoft Office, spreadsheets, and word processing tools Maintain organized front desk areas, including managing appointment calendars and scheduling meetings Utilize QuickBooks for basic financial record keeping and invoicing processes when necessary Support office management activities by coordinating supplies, maintaining files, and proofreading documents for accuracy Provide excellent customer support through clear communication, phone etiquette, and prompt assistance Qualifications Proven clerical experience with strong office management skills and familiarity with office productivity tools Excellent computer literacy including Microsoft Office (Word, Excel), spreadsheets, and data entry skills Experience with multi-line phone systems and professional phone communication techniques Bilingual abilities are highly preferred to assist diverse client needs effectively Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment Previous experience in customer service or front desk roles, preferably within a medical or administrative setting Knowledge of QuickBooks or similar accounting software is a plus but not required Demonstrated professionalism with excellent phone etiquette and proofreading skills Join our team where your organizational talents and energetic attitude will make a meaningful difference every day! This is an engaging role perfect for individuals eager to grow their administrative expertise while providing outstanding support in a vibrant workplace.
Pay:
$13.00 - $15.00 per hour
Work Location:
In person