A Hotel Front Desk Agent is responsible for greeting guests, managing check-ins and check-outs, answering questions, and providing customer service throughout a guest's stay.
Common duties:
Welcome and assist guests upon arrival Check guests in and out of the hotel Verify identification and payment information Answer phone calls and respond to guest inquiries Make and modify reservations Handle guest complaints and resolve issues Process payments and maintain accurate records Coordinate with housekeeping and maintenance teams Ensure a professional and friendly guest experience Skills typically required: Strong customer service skills Good communication and interpersonal abilities Basic computer skills Ability to multitask Attention to detail Cash-handling and payment processing experience Answered phone calls, processed reservations, and handled guest inquiries. We are looking for reliable, full-time Front Desk Associates for our 7 AM-3 PM and 3 PM-11 PM shifts. When applying, please specify which shift you are interested in.