Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CI
Comfort Inn Omaha
Front Desk Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Nebraska data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,094 / year median in Nebraska
Job Description
Front Desk Associate Comfort Inn Omaha - 3.5 Omaha, NE Job Details Full-time From $15 an hour 5 hours ago Benefits Employee discount Professional development assistance Qualifications Guest relations Multilingual Customer service Night audit Attention to detail Problem-solving Organizational skills Full Job Description Overview We are seeking a dedicated and personable Front Desk Agent to join our team at a franchised hotel. The ideal candidate will possess a strong background in hospitality management and customer service, ensuring that every guest receives exceptional service from check-in to check-out. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment. A passion for guest relations and a commitment to creating memorable experiences for our guests are essential. Responsibilities Greet guests warmly upon arrival and assist with the check-in process. Manage reservations, including modifications and cancellations, using multi-line phone systems. Provide information about hotel amenities, services, and local attractions to enhance guest experience. Handle guest inquiries and resolve any issues promptly and professionally. Conduct night audits as required, ensuring accuracy in financial reporting. Maintain cleanliness and organization of the front desk area and lobby. Collaborate with other hotel departments to ensure seamless guest services. Uphold high standards of phone etiquette while managing incoming calls. Qualifications Previous experience in hotel management or front desk operations is preferred. Strong customer service skills with a focus on guest satisfaction. Bilingual or multilingual abilities are highly desirable for effective communication with diverse guests. Familiarity with hospitality software systems is a plus. Excellent organizational skills and attention to detail. A background in resort operations or guest services is an advantage. Join our team as a Front Desk Agent and play a key role in delivering outstanding hospitality experiences!