PM Shift:

3pm-11pm.

Responsibilities:

Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests efficiently and accurately
Provide information about hotel facilities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and courteously
Answer phone calls and direct them to the appropriate department or individual
Assist with reservations and cancellations
Maintain a clean and organized front desk area
Process payments and maintain accurate records
Collaborate with other hotel staff to ensure guest satisfaction

Experience:

Previous experience in a customer service role, preferably in the hospitality industry
Good communication skills, both verbal and written
Phone etiquette and knowledge of phone systems
Familiarity with hospitality management software is preferred
Ability to handle difficult situations with professionalism and tact
Knowledge of guest relations principles and practices

Skills:

Good customer service skills with a focus on guest satisfaction
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy in handling guest information
Ability to work well in a team environment We offer competitive pay rates, opportunities for career advancement, and a positive work environment.

If you have a passion for hospitality and providing exceptional customer service, we would love to hear from you. Please note that only qualified candidates will be contacted for an interview.

Pay:

$16.50

$17.

00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Have you ever applied for any position at this location? Are you a customer service oriented? Can you provide a professional and friendly guest service? Are you able to work 3pm-11pm shift?

Work Location:

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