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Lafrance Hospitality

Guest Services - Front Desk Associate - Fairfield by Marriott, Plymouth, NH

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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Based on New Hampshire data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$33,879 / year median in New Hampshire

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Job Description

We Want You to Join Our Team! Do you have a passion for providing exceptional guest experiences? Are you a self-motivated, guest-focused individual with a warm and welcoming personality? If so, we have the perfect opportunity for you! The Fairfield Inn by Marriott located in Plymouth, NH is currently hiring for a Part-Time Front Desk Attendant position, offering comprehensive benefits. As a valued member of our team, you will enjoy a great work environment surrounded by friendly coworkers. We believe in nurturing our employees' career growth and offer cross-training and mentorship opportunities. As a Marriott Team member, you and your family will also receive amazing discounts on hotel rooms for both business and leisure travel. In addition, we have company-wide incentives throughout the year for all staff to enjoy. This is a truly exciting opportunity that allows you to develop your professional skills while working in a dynamic and rewarding environment.
Responsibilities:
Maintain a warm, welcoming, and professional demeanor while interacting with all guests. Check guests in and out of the hotel, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded. Answer the phone in a professional and helpful manner. Follow procedures for posting charges and settling guest accounts. Effectively address and resolve guest problems to increase guest satisfaction. Be knowledgeable about emergency procedures and hotel policies. Practice punctuality for scheduled shifts.
Shifts:
2-3 days a week, weekends are a must
Job Type:
Part-Time Pay:
$16 - $18
Per Hour Keywords:
Hotel, Hospitality, customer service, receptionist, administrative Requirements Fosse Experience a plus Hotel experience is a plus Multitasking Customer service skills Benefits DailyPay - Get Paid Any Day ! Brand Wide Hotel Room Discounts Company Wide Hotel Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training