Now Accepting Resumes and applications for Front Desk Agents/Night Auditor General Statement of Job

• Greet, register and assign rooms for our guests
• Provide the information requested by our guests
• Monitor, update and maintain room availability via the Property Management System
• Provide a positive guest experience
• Check guests in/out
• Perform close-out and end-of-day procedures for hotel business
• Skills/ Requirements for

Front Desk Agents and Night Audit:

Previous hotel front desk experience preferred but not required.

• Must be reliable and dependable
• Must have excellent customer service skills
• Ability to multi-task
• Ability to problem solve
• Flexibility with schedule (we are a 24/7 365 days a year business) must be willing to work holidays, weekends etc
• Specific Duties and Responsibilities Provide excellent customer service to the client, its associates Greet, register, and assign rooms to guests; including issuing rooms keys, ensuring that all guests sign a guest registration card and provide a credit card or other method of payment.

Team Player Operate telephone to answer, screen and forward calls, take messages and schedule/change reservations. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Record guest comments/ complaints and refer guest to a manager as necessary. Contact housekeeping or maintenance staff when guests report problems. Verify bank and deposits each shift and follow all cash handling and credit policies. Resolve guest issues quickly, efficiently, courteously and professionally. Responsible for the order and cleanliness of the front desk and adjacent work areas. Required to clean rooms in emergency situations Complete front desk communication log daily. Ensure all Front Office policies and procedures are consistently applied Qualifications Experience in a Hotel Front Desk position or in hotel housekeeping preferred. We will train the right candidates Must be able to work flexible hours and days, including weekends and holidays. Punctual, dependable, and responsible Ability to stand extended periods of time Lifting requirements up to 50lbs

Job Types:

Part-time Benefits:

Employee discount Flexible schedule

Schedule:

8 hour shift Holidays Weekend availability Ability to commute/relocate: East Windsor, NJ 08520: Reliably commute or planning to relocate before starting work (Preferred)

Job Type:

Part-time Pay:

From $16.00 per hour

Benefits:

Employee discount Flexible schedule Ability to

Commute:

Hightstown, NJ 08520 (Required) Ability to

Relocate:

Hightstown, NJ 08520: Relocate before starting work (Required)

Work Location:

In person