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Retro Fitness

Front Desk / Member Experience Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$33,396 / year median in New Jersey

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Job Description

Responsibilities of the Front Desk include, but are not limited to: Greeting and checking in members as they come in. Resolving customer issues in an effective manner. Membership sales and retention. Following up with prospects. Selling in store merchandise such as Retro Smoothies, cooler drinks, pro shop items, etc. Maintaining a clean and orderly facility while on duty. All Front Desk employees wear a company staff shirt along with either khaki pants or black athletic pants.
Pay:
$16.00 - $20.00 per hour Expected hours: 15.0 - 30.0 per week
Work Location:
In person