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HB
Hampton by Hilton Princeton
Hotel Front Desk Agent / Night Auditor
Entry-Level JobVerifiedNo experience needed
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Based on New Jersey data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$33,396 / year median in New Jersey
Job Description
Hotel Front Desk Agent / Night Auditor Hampton by Hilton Princeton - Princeton, NJ Hampton by Hilton Princeton is looking for a friendly, reliable, and customer-focused Hotel Front Desk Agent / Night Auditor to join our team. We are looking for someone who enjoys working with people, communicates professionally, and takes pride in creating a welcoming experience for every guest.
Responsibilities:
Welcome guests and provide friendly, professional service Handle guest check-ins and check-outs Manage reservations, room assignments, and guest requests Answer phone calls and assist with reservation inquiries Process payments and maintain accurate guest accounts Help resolve guest concerns with care and professionalism Communicate closely with housekeeping, maintenance, and management Maintain an organized, welcoming and professional front desk and lobby area Follow hotel procedures, safety standards, and brand service expectations Help create the excellent guest experience Hampton is known for Assist with other front desk responsibilities as neededWhat We're Looking For:
Excellent customer service and communication skills Friendly, professional, and positive attitude Dependable and punctual Comfortable working independently and as part of a team Ability to multitask and remain calm in a busy environment Basic computer skills Previous hotel, front desk, or customer service experience is preferred, but we are willing to train the right candidate Availability to work weekends and holidays as needed Hotel experience is a plus, but not required. If you have a great personality, strong customer-service skills, and a willingness to learn, we're happy to train the right person. Why Join Us? We believe a great hotel starts with a great team. You'll be joining a supportive workplace where teamwork, respect, communication, and excellent guest service matter. If you enjoy meeting new people, helping others, and being part of a team that takes pride in what they do, we'd love to meet you!Location:
Hampton byHilton Princeton, Princeton, NJ Position:
Front Desk Agent /Night Auditor Pay:
$16.00 - $18.00 per hour Expected hours: 8.0 - 40.0 per weekBenefits:
Employee discount Flexible scheduleWork Location:
In personBenefits
- Flexible Work Schedules
- Dental Insurance
- Discounts/Reimbursements