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One Sai Hospitality LLC

Front Desk Agent

Career Insights for Hotel Desk Clerk

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Based on New Mexico data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,773 / year median in New Mexico

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Job Description

Front Desk Agent One Sai Hospitality LLC Albuquerque, NM Job Details Full-time From $15 an hour 17 hours ago Benefits Health insurance Dental insurance Vision insurance Flexible schedule Qualifications Computer operation Google Workspace Phone communication Computer literacy Spreadsheets Administrative experience Organizational skills Multi-line phone systems Clerical experience Productivity software Office management Technical Proficiency Quality data entry Full Job Description Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your proactive approach and organizational skills will help create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions. Responsibilities Greet visitors, clients, and vendors with professionalism and enthusiasm, ensuring a positive experience from the moment they arrive Manage multi-line phone systems, screen calls, and direct inquiries efficiently using excellent phone etiquette Handle data entry tasks accurately using productivity software such as Microsoft Office, Google Workspace, and spreadsheets Maintain accurate guest information in the choice
ADVANTAGE PMS.
Maintain organized filing systems and manage document proofreading to ensure clarity and accuracy in all communications Support office management by coordinating calendar appointments, scheduling meetings, and managing client communication Assist with bookkeeping tasks using QuickBooks or similar accounting software to track expenses and invoices Provide customer support by addressing inquiries promptly and professionally both in person and via phone or email Communicate effectively with housekeeping, maintenance, and other departments Requirements Proven clerical or office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, spreadsheets, and data entry tools Excellent computer literacy including familiarity with productivity software and technical proficiency in office equipment Strong communication skills with the ability to handle multi-line phone systems and demonstrate exceptional phone etiquette Bilingual abilities are highly preferred to serve diverse client needs effectively - specifically Spanish Experience in customer service or front desk roles is desirable; previous office management or administrative experience is a plus Ability to prioritize tasks efficiently using time management skills while maintaining high productivity levels Familiarity with bookkeeping software like QuickBooks and calendar management tools is advantageousJoin us as a Front Desk Agent where your enthusiasm, organizational prowess, and dedication to excellent service will make a meaningful impact every day!
Pay:
From $15.00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Vision insurance
Work Location:
In person