Seeking a full time guest service agent in a fast paced hotel. If you have a heart for service this is the job for you. Great Bonus Plan

• Front desk agent have the ability to earn $5 per positive mention in a survey or online review
• unlimited! Travel Benefits
• You like to travel this is the job for you. Employee Rate across the globe. This position is responsible for operating the hotel's front desk systems for PBX, reservations, and check
• in/check-out in accordance with Company and brand standards for quality, cleanliness, guest satisfaction, and safety and security.

Responsibilities:

Key Accountabilities:

Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Promptly and effectively deals with guest requests and complaints Answers and routes calls Responsible for cash drawer contents and transactions during shift Maintains accurate records including cash flows, registration cards, reservation cards Answers inquiries pertaining to hotel services, registration of guests, and travel directions Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log May assist in replenishing continental breakfast as needed and keeping breakfast area clean Ensures common area/lobby is clean Other duties as assigned by the General Manager

MINIMUM QUALIFICATIONS

High school diploma or equivalent. Previous experience in the service industry is preferred but not required. Reservation system experience preferred, but not required.

Job Type:

Full-time Pay:

$14.00

• $15.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance People with a criminal record are encouraged to apply

Language:

Spanish (Preferred) Ability to

Commute:

Albuquerque, NM 87104 (Required) Ability to

Relocate:

Albuquerque, NM 87104: Relocate before starting work (Required)

Work Location:

In person