We are seeking a Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and upholding the image of our establishment. Responsibilities
- Greet guests and efficiently process check-in and check-out
- Handle guest inquiries and provide information about hotel services
- Operate phone systems and manage reservations
- Assist with night audit procedures as needed
- Maintain a neat and organized front desk area
- Handle guest requests promptly and professionally Qualifications
- Previous experience in guest relations or front desk roles preferred
- Familiarity with hotel management systems is a plus
- Excellent phone etiquette and communication skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Multilingual abilities are advantageous in this role.
_ Join our team and be part of a dynamic hospitality environment where your skills in guest service will shine! _
Pay:
From $16.00 per hour
Benefits:
Employee discount Flexible schedule People with a criminal record are encouraged to apply
Work Location:
In person