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Home2 Suites Reno NV
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
Front Desk Agent Home2 Suites Reno NV Reno, NV Job Details Part-time | Full-time $15 - $16 an hour 1 day ago Qualifications Hotel and accommodations payment processing Greeting customers Appointment scheduling Hotel and accommodations guest complaints handling Client interaction via phone calls Full Job Description Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Mitigate customer complaints as needed Work with the housekeeping staff to ensure rooms are ready for new guests