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Front Desk Agent
Job
Radisson Hotel Hauppauge
Hauppauge, NY (In Person)
$38,480 Salary, Full-Time
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Job Description
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel using the computerized reservation system
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and provide information about hotel amenities, services, and local attractions
- Maintain a neat and organized front desk area
- Process payments and maintain accurate records of guest transactions
- Collaborate with other hotel staff to ensure guest satisfaction
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Proficient in using computerized reservation systems and phone systems
- Attention to detail and accuracy in handling guest information
- Problem-solving skills to address guest concerns or issues Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Types:
Full-time, Part-time, Temporary Pay:
$17.00- $20.