The Holiday Inn Express is currently looking for a reliable and flexible overnight Front Desk Agent. We are a 24/7 business. The shift usually runs from 11pm until 7am and weekend availability is required. The successful candidate will be welcoming, efficient, diligent, professional, and able to stay awake while working. As Front Desk Agent the employee is the first point of contact with the guest. Not only responsible to check guests in and out but will ensure that each guest is more than comfortable with their stay and provide guests with the best possible service.

Duties include:

Accurate handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures Proficient administration of the hotel's electronic reservation system Prompt, friendly response to guest requests or concerns with follow-up to ensure satisfaction Close business day, submit and file reports Set up breakfast buffet; heat and serve, assist Breakfast Attendant Compliance with hotel safety programs and brand procedures, including emergency and security systems Supplying information on hotel services and area information and directions Applicant must have basic computer skills, cash handling skills, and the ability to multi-task. Must be available to work weekends and holidays.

Job Type:

Part-time Pay:

$16.50 - $17.00 per hour

Benefits:

Flexible schedule People with a criminal record are encouraged to apply

Work Location:

In person