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Phoenicia Lodge
Assistant Innkeeper
Career Insights for Hotel Desk Clerk
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Based on New York data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$33,265 / year median in New York
Job Description
Job Overview Join our vibrant hospitality team as an Assistant Innkeeper at Phoenicia Lodge, where your enthusiasm and dedication will help create memorable experiences for our guests. In this dynamic role, you will support the daily operations of the inn, ensuring exceptional guest services and smooth management of front desk and housekeeping activities. Your energy and hospitality expertise will be vital in maintaining a welcoming environment, managing guest relations, and assisting with operational tasks.
Job Duties:
- Assist the Innkeeper with all inn operations, including front desk, housekeeping, laundry and breakfast
- Provide excellent guest services and maintain positive guest relations
- Assist with various customer service tasks to ensure guest satisfaction
- Provide guests with recommendations during their stay
Skills:
- Experience in housekeeping is required
- training is provided in all areas
- Strong customer service skills with a focus on providing exceptional guest experiences
- Knowledge of inn/hotel operations
- Ability to work well alone at times and also in a small team environment
- Attention to detail and strong organizational skills
- Ability to multitask Join our team and contribute to creating memorable experiences for our guests!
Pay:
From $25.00 per hour Expected hours: 30.0- 35.