Front Desk Agent Staybridge Suites Williamsville Williamsville, NY Job Details Full-time $17 - $18 an hour 8 hours ago Benefits Paid time off Employee discount Qualifications Computer operation Microsoft Outlook Computer literacy Administrative experience Multi-line phone systems Clerical experience Full Job Description Job Overview We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions. Duties Greet visitors, clients, and vendors warmly, ensuring a positive and professional first impression Answer multi-line phone systems promptly and courteously, directing calls efficiently Manage appointment scheduling and coordinate meetings using productivity software and calendars Handle data entry tasks accurately within spreadsheets and client management systems such as QuickBooks Maintain the cleanliness and organization of the reception area and office supplies Assist with clerical duties including proofreading documents, word processing, and managing correspondence Support office management activities by coordinating mail distribution, filing systems, and inventory control Provide excellent customer support through effective phone communication and client interaction Utilize computer literacy skills to operate office equipment, update records, and prepare reports Qualifications Proven experience in office management or front desk roles with strong clerical background Excellent organizational skills with the ability to prioritize tasks efficiently Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software Strong typing skills with attention to detail for proofreading and data entry tasks Technical proficiency in using multi-line phone systems and office equipment Bilingual abilities are a plus to enhance client communication across diverse populations Demonstrated customer service skills with a professional phone etiquette approach Computer literacy including familiarity with spreadsheets, data entry, and general office software tools Prior experience with QuickBooks or similar accounting software is desirable Personal assistant or administrative experience is advantageous for supporting various office functions Join our team as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your enthusiasm, technical skills, and commitment to excellent service will make a meaningful difference every day.

Pay:

$17.00 - $18.00 per hour Expected hours: 24.0 - 40.0 per week

Benefits:

Employee discount Paid time off

Work Location:

In person