Spa Front Desk Associate Spa Walden Aurora, OH Job Details Part-time | Full-time $15.00 - $15.50 an hour 4 days ago Benefits Health savings account Health insurance Dental insurance Vision insurance Employee discount Flexible schedule Qualifications Phone communication Salon software Service scheduling Greeting customers Answering guest questions Hotel and accommodations guest inquiries Managing clients in a customer support role Hotel and accommodations guest check-out Organizational skills Computer skills Telephone systems Multi-line phone systems Receptionist experience within hospitality industry Communication skills Personal assistant experience Entry level Office phone management Full Job Description Company Overview Inn Walden is nestled in a picturesque location, offering a premier travel destination and an innovative spa-lifestyle community. Inspired by a philosophy of simplicity and happiness in daily living, the community features an award-winning inn, luxurious spa facilities, residential options, and a golf club, creating an exceptional environment for relaxation and wellness. Job Summary We are seeking an energetic and detail-oriented Spa Front Desk Associate to be the welcoming face of our spa. In this vital role, you will manage guest check-ins and check-outs, handle reservations, provide outstanding customer service, and ensure smooth daily operations at the front desk. Your positive attitude and organizational skills will help create a memorable experience for every guest who walks through our doors. Duties Greet guests warmly and professionally upon arrival, ensuring a friendly first impression Manage reservations efficiently using computer software and maintain accurate scheduling records Answer multi-line phone systems promptly with excellent phone etiquette, directing calls as needed Handle client communication with professionalism, providing information about services and answering inquiries Excellent customer service skills with a focus on client communication and support Experience operating multi-line phone systems with professional phone etiquette Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment Personal assistant or front desk experience is a plus to handle diverse responsibilities seamlessly . Join us at Inn Walden as a Spa Front Desk Associate to deliver exceptional guest experiences while working in a vibrant, supportive environment that values your skills and enthusiasm!

Pay:

$15.00 - $15.50 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Health savings account Vision insurance

Work Location:

In person