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AB
Aloft Beachwood
Front Desk Agent
Career Insights for Hotel Desk Clerk
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Scorecard
Based on Ohio data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,431 / year median in Ohio
Job Description
Front Desk Agent Beachwood, OH Aloft Beachwood is currently seeking full
- and part-time Front Desk Agents to service their Beachwood, Ohio location.
YOU :
401k Dental & Vision Life Insurance Health insurance Paid Vacation (full-time only)Pay:
Starting at $17/hour, offer dependent on experienceSchedule:
1st, 2nd, and 3rd shift available 1st shift: 7AM- 3PM 2nd shift: 3PM
- 11PM 3rd shift: Night Audit, 11PM
- 7AM The right candidate will have: Previous experience working a front desk in a hotel setting Must have flexible availability Positive attitude and service-minded work ethic Our Front Desk Agent will: Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information Manage room bookings in-person, online, and through incoming calls Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs Perform regular bookkeeping duties Connect with housekeeping department to ensure guest accommodations are ready If you are interested in this position, please submit a current resume for consideration!