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AY
All you can eat
Ower
Career Insights for Store Lead
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Scorecard
Based on Ohio data
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What they do
A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.
$39,892 / year median in Ohio
+7% projected growth
Job Description
Ower All you can eat Beachwood, OH Job Details Part-time | Full-time From $24.33 an hour 13 hours ago Benefits Relocation assistance Employee discount Flexible schedule Qualifications Retail sales transactions Retail customer service procedures Staff supervision Retail industry sales team management experience Team supervision Phone communication Managing store merchandising operations English Sales team management Shelf stocking Managing retail merchandising teams Cash register operations Customer engagement Merchandising display arrangement Retail store product knowledge Retail math Suggestive selling POS systems Retail management Management experience within retail industry Client interaction via phone calls Full Job Description Job Summary We are seeking a dynamic and motivated individual to join our team as an Owner. In this pivotal role, you will be responsible for overseeing daily store operations, ensuring exceptional customer service, and driving sales growth. Your leadership will help create an engaging shopping environment where customers feel valued and inspired. As an Owner, you will also manage inventory, supervise staff, and implement merchandising strategies to maximize store performance. This is a fantastic opportunity for someone passionate about retail, eager to lead with energy and enthusiasm. Responsibilities Lead daily store operations to ensure smooth and efficient functioning Supervise team members, providing guidance, coaching, and support to foster a high-performing environment Conduct product demonstrations and educate customers on features and benefits of merchandise Handle retail sales transactions accurately using the cash register system, including cash handling and cash drawer management Engage with customers via phone etiquette to answer inquiries, promote products, and upsell where appropriate Maintain stock levels through stocking, merchandising, and inventory management to ensure attractive product displays Assist with retail math calculations for sales reporting, pricing adjustments, and inventory counts Requirements Proven supervising experience in a retail environment or similar setting Strong communication skills with the ability to engage customers effectively in both English and bilingual settings if applicable Knowledge of POS (Point of Sale) systems and retail sales transactions Experience with cashiering, cash register operations, and cash drawer handling Ability to perform basic math accurately for retail math calculations and pricing adjustments Excellent customer service skills combined with professional phone etiquette Familiarity with retail store product knowledge, merchandising techniques, and stock management Demonstrated ability to upsell products confidently while maintaining positive customer interactions Join us if you're ready to lead with energy, inspire your team, and deliver outstanding shopping experiences! We're committed to supporting your growth as a retail professional while fostering a vibrant work environment.