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Red Roof Inn Grove City

Front Desk Agent

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,431 / year median in Ohio

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Job Description

Our hotel is seeking an experienced Front Desk Clerk. The ideal candidate will be friendly, hard-working and able to handle a busy front desk. The Front desk agent will be responsible for checking in and checking out guests, processing payments and overseeing the daily operation of the hotel. This is a great opportunity to join a company that cares about its employees - the lobby always has snacks, we have an onsite gym and we provide weekly training sessions to help you improve your job skills.
Responsibilities:
Answer phones and greet visitors to hotel. Assist visitors in obtaining reservations and in general information about hotel services and activities. Answer questions about hotel facilities and services. Answer questions about local attractions and commuter services. Provide information over the telephone on things such as room availability, rates, charges, and local activities. Attend to problems that may arise during regular business hours with that particular department.
Job Types:
Full-time, Part-time Pay:
$12.00 - $15.00 per hour
Benefits:
401(k) Employee assistance program Employee discount Flexible schedule Paid time off Parental leave Vision insurance
Experience:
Hospitality:
1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location:
In person