Part-Time

•1st shift 7am-3pm and Night Shift 11pm-7am

•2 or 3 Days per week

BEST WESTERN HILLIARD INN & SUITES

Hilliard, OH Job Details Part-time $14

•$15 an hour 1 hour ago Qualifications Hotel and accommodations payment processing Greeting customers Client inquiry handling Hotel and accommodations guest complaints handling Venue guest services Full Job Description Guest Service Representatives have many responsibilities including greeting and registering the guests, making reservations, providing outstanding service and settling the guests' accounts upon completion of their stay. Thoroughly cleaning of front desk and lobby on a regular basis is required. Responsibilities also include answering incoming calls, delivering messages, maintaining guests' accounts, confirming reservations, providing information on the area and hotel services, and communicating guest requests to the appropriate co-workers. Part-Time

•1st shift 7am-3pm and Night Shift 11pm-7am

•2 or 3 Days per week Responsibilities Perform all check-in and check-out tasks Prepare breakfast Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests, collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Come Join Our Team!

Job Type:

Part-time Pay:

$14.00

•$15.00 per hour Shift availability: Overnight Shift (Preferred) Ability to

Commute:

Hilliard, OH 43026 (Required) Ability to

Relocate:

Hilliard, OH 43026: Relocate before starting work (Required)

Work Location:

In person