Front Desk Agent-Hotel Holiday Inn Independence - 3.7 Independence, OH Job Details Part-time | Full-time $15 - $16 an hour 23 hours ago Benefits Health insurance Dental insurance Paid time off Employee discount Qualifications Sales transaction processing In-person customer service Processing cash transactions Problem-solving OPERA Full Job Description Do you provide excellent customer service and want to further your experience? We are looking for energetic, friendly personalities to join our team. Looking for Front Desk Clerks with previous IHG experience Must be flexible and able to work weekends/ some holidays Maintains a friendly, cheerful, and courteous demeanor at all times Provide outstanding customer service Resolve customer issues or problems in a quick, efficient manner Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns Ensure efficient guest check-in/ check-out and billing procedures Thoroughly understand and performs proper credit and cash handling policies and procedures Must be willing to work in a fast-paced environment and multi-task Previous IHG experience with Opera preferred Benefits available after 90-days for full time employees.

Job Types:

Part-time, Full-time Pay:

$15.00 - $16.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off

Experience:

Hotel Front desk: 1 year (Preferred)

Work Location:

In person