A hotel night auditor manages the front desk during the overnight shift while performing crucial accounting duties to close out the business day. This "unsung hero" role acts as a hybrid between a guest service agent and a bookkeeper, ensuring the hotel is operationally and financially ready for the morning shift.

Financial Auditing:

Reconciling the day's transactions, balancing cash drawers, and verifying credit card payments. You will run end-of-day reports (the "Night Audit") to summarize revenue, occupancy rates, and any discrepancies.

Front Desk Operations:

Handling late-night check-ins, early morning check-outs, and processing walk-in reservations.

Guest Services:

Responding to overnight requests (e.g., extra pillows or towels), addressing noise complaints, and scheduling wake-up calls.

Property Security:

Monitoring surveillance cameras and conducting regular floor walks to ensure guest safety and premise security.

Shift Handover:

Preparing detailed logs for the morning management team regarding maintenance needs, guest issues, or financial irregularities. Preparing Breakfast Items each morning and doing light janitorial and some laundry as needed.

Typical Work Schedule Hours:

Generally 11:00 PM to 7:00

AM Availability:

Must typically be available for weekends and holidays, as hotels are 24/7 operations. Ability to work independently with minimal supervision, strong problem-solving skills, and a professional, patient demeanor for late-night guest interactions

Pay:

$15.00 - $16.00 per hour

Benefits:

401(k) 401(k) matching Flexible schedule Flexible spending account Life insurance Paid time off Retirement plan

Education:

High school or equivalent (Preferred)

Experience:

Microsoft Office:

1 year (Preferred)

Customer Service:

1 year (Preferred)

Work Location:

In person