Job Summary We are seeking a dynamic and highly organized Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and attention to detail will help create a positive experience for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a professional and friendly environment. Responsibilities Greet visitors, clients, and vendors with enthusiasm and professionalism, ensuring they feel valued from the moment they arrive Manage multi-line phone systems efficiently, directing calls accurately and courteously using proper phone etiquette Maintain organized filing systems, including electronic documents and paper records, supporting overall office management Schedule appointments and manage calendars for staff or medical/dental practitioners as needed Provide excellent customer support by addressing inquiries promptly and professionally in person or via phone or email Use the Choice Hotel Check-in System (ChoiceAdvantage). Skills Proven experience in office management, clerical work, or administrative support roles with strong organizational skills Excellent computer literacy including data entry, proofreading, and familiarity with productivity software Strong communication skills in both verbal and written formats; bilingual abilities are a plus for diverse client interactions Experience with multi-line phone systems and phone etiquette to handle high call volumes smoothly Ability to multitask efficiently while maintaining attention to detail in fast-paced environments Knowledge of front desk procedures, using the Choice, Comfort Inn Check-in system (ChoiceAdvantage). Personal assistant or calendar management experience to coordinate schedules effectively Technical proficiency with office equipment such as printers, scanners, and fax machines Demonstrated time management skills to prioritize tasks effectively throughout the day

Pay:

$13.00 - $15.00 per hour Expected hours: 20.0 - 40.0 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person