Job Summary We are seeking a professional and courteous Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. Responsibilities
- Greet guests upon arrival and ensure a smooth check-in/check-out process
- Handle guest inquiries, requests, and complaints promptly and professionally
- Operate phone systems, make reservations, and assist with guest services
- Maintain a tidy and organized front desk area
- Assist with night audit procedures as needed Qualifications
- Previous experience in a front desk or guest relations role is preferred
- Knowledge of hospitality management or hotel operations is a plus
- Proficiency in using phone systems and reservation software
- Ability to communicate effectively with guests and team members
- Familiarity with night audit procedures is beneficial
- A passion for hospitality and providing exceptional service
Job Type:
Part-time Pay:
$13.00
00 per hour People with a criminal record are encouraged to apply
Work Location:
In person