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MI
Microtel Inn & Suites St Clairsville
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Scorecard
Based on Ohio data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,431 / year median in Ohio
Job Description
Job Summary We are seeking a professional and courteous Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. Responsibilities
- Greet guests upon arrival and ensure a smooth check-in/check-out process
- Handle guest inquiries, requests, and complaints promptly and professionally
- Operate phone systems, make reservations, and assist with guest services
- Maintain a tidy and organized front desk area
- Assist with night audit procedures as needed Qualifications
- Previous experience in a front desk or guest relations role is preferred
- Knowledge of hospitality management or hotel operations is a plus
- Proficiency in using phone systems and reservation software
- Ability to communicate effectively with guests and team members
- Familiarity with night audit procedures is beneficial
- A passion for hospitality and providing exceptional service
Job Type:
Part-time Pay:
$13.00- $17.