Front Desk Agent

Job Overview:

We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.

Duties:

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out of the hotel
• Answer phone calls and direct them appropriately
• Handle guest inquiries and provide accurate information about the hotel facilities and services
• Assist guests with reservations and bookings
• Process payments and maintain guest accounts
• Resolve guest complaints promptly and efficiently
• Maintain a tidy and organized front desk area

Skills:

• Experience in guest services or customer relations
• Strong phone etiquette and communication skills
• Strong computer skills
• Knowledge of hotel or hospitality management is advantageous

Required:

• One year hotel front desk experience required Fosse PMS experience preferred.

If you are a dedicated individual with a passion for delivering outstanding guest experiences, we would love to have you join our team as a Front Desk Agent.

Job Type:

Part-time Pay:

$11.00

• $13.

00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person