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Hampton Inn by Hilton Clackamas, OR
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$35,775 / year median in Oregon
Job Description
Front Desk Agent Hampton Inn by Hilton Clackamas, OR - 3.6 Clackamas, OR Job Details Full-time $17 an hour 1 day ago Benefits Paid time off Employee discount Qualifications Proactive hotel and accommodations guest assistance Greeting customers Processing cash transactions English Computer skills Venue guest services Client interaction via phone calls Full Job Description The front desk agent is a member of the front office team. You are tasked with welcoming and serving our guests at the front desk in a courteous, efficient and friendly manner, both face-to-face and on the phone. You greet arriving guests, settle their accounts, offer assistance and concierge services throughout their stay. As part of this job, this individual is required to demonstrate good computer skills, accurately handle cash and charges, present a friendly, outgoing energetic and guest service oriented demeanor. You are a ambassador of the hotel as you greet guests when they arrive at the hotel. As the first and last person a guest interacts with, you are the first and last impression of our hotel. You communicate with the rest of the staff to ensure the guests' experience is perfect from check-in to check-out. You take pride in your work, and the hotel to make sure that we exceed our guests' expectations.