Hotel Guest Service Hotel Sylvia will be available before the end of June. This hotel allows our guests to disconnect from their daily routine and find a cozy spot to read great literature. This themed hotel will be an escape for employees and guests alike. We seek a friendly and customer service-oriented individual to join our Hotel Guest Service representative team. In this role, you will provide exceptional service to our guests throughout their stay. Your duties will include checking guests in and out, answering phone calls and inquiries, making reservations, addressing any guest concerns or issues promptly and professionally, and making café-style coffees. Evening shift 2P - 10P available on all days.

Responsibilities:

Greet and check in guests in a friendly and efficient manner Answer phone calls and respond to guest inquiries Make and confirm reservations Handle guest requests and concerns promptly and professionally Provide information about hotel amenities, services, and local attractions Maintain a clean and organized front desk area Make cafe-style beverages as ordered Support other departments as needed

Requirements:

Previous customer service or hotel experience is preferred Excellent communication and interpersonal skills Ability to work well in a fast-paced environment Strong attention to detail Flexibility to work evenings, weekends, and holidays as needed

Benefits:

Medical, Dental, and Vision for employees averaging over 30 hours 401K enrollment and match after 1 year Employee Discounts