Front Desk Agent TownePlace Suites Marriot Hotel

• 3.0 Allentown, PA Job Details Part-time | Full-time $16
• $17 an hour 17 hours ago Benefits Health insurance Dental insurance Vision insurance Employee discount Opportunities for advancement Flexible schedule Qualifications Visitor query response Hotel and accommodations payment processing Hotel policy compliance Phone communication Payment processing Greeting customers Answering guest questions Receptionist experience within hospitality industry Hotel and accommodations guest complaints handling Communication skills Entry level Office phone management Full Job Description We are seeking a friendly and professional Front Desk Agent to join our team.

This position serves as the first point of contact for our guests and plays a key role in delivering a welcoming and seamless guest experience.

• Responsibilities:

• Greet and check in guests in a warm and professional manner
• Process reservations, payments, and cancellations accurately
• Respond to guest inquiries and provide information about hotel services and local attractions
• Handle guest requests and resolve issues promptly and courteously
• Maintain accurate records and follow all front desk procedures and policies
• Answer phones, manage messages, and coordinate with other departments as needed

• Qualifications:

• Previous front desk, customer service, or hospitality experience preferred
• Strong communication and interpersonal skills
• Proficiency with computers and ability to learn hotel software systems
• Ability to multitask and work efficiently in a fast-paced environment
• Must be reliable, punctual, and able to work weekends, holidays, and various shifts

• Attendance Incentive:

• We offer a
• $250 incentive
• for associates who complete
• 90 days with no call-outs or unexcused absences
• . We value reliability and reward team members who demonstrate consistent attendance and commitment.

• Benefits:

• Competitive hourly pay
• Supportive team environment
• Opportunity for growth and advancement within the hotel If you are a people-oriented professional who enjoys creating positive guest experiences, we encourage you to apply.

Pay:

$16.00

• $17.

00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Vision insurance

Work Location:

In person